Shipping Policy

At Dark Fenix Store, we work with international suppliers and trusted logistics partners to deliver exclusive products directly to you.

Processing Time

All orders go through a processing period of 1 to 5 business days after payment confirmation.

Delivery Time

Estimated delivery times:

• United States: 5 to 15 business days
• Canada: 7 to 18 business days
• Europe: 7 to 20 business days
• Brazil: 10 to 25 business days
• Other countries: 10 to 30 business days

Delivery times may vary depending on logistics demand, promotional periods, weather conditions, customs inspections, or customer location.

Tracking Information

All orders include tracking information.

The tracking code will be sent via email once the order has been processed and shipped.

Customs Fees

Some countries may charge import taxes or customs fees. These charges are the responsibility of the buyer.

Incorrect Address

Customers are responsible for entering the correct shipping address.

If an order is returned due to an incorrect or incomplete address, a new shipping fee may apply.